Retail Team Lead - Coaching & Ops | $350 New Hire Bonus

Goodwill Central Texas; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

New Hire Bonus up to $350

Job summary

Goodwill Central Texas is seeking a Retail Team Lead to support daily store operations, customer service, and inventory control in a fast-paced environment. You will work with a primary team and assist management across floor operations and back-room production as needed.

The role requires at least 1 year of supervisory experience, strong communication in English, and the ability to handle opening/closing duties as a keyholder. A new hire bonus program is available.

Qualifications

• At least 1 year of supervisory, leading a team or equivalent experience.
• Ability to work a flexible schedule including store opening/closing.
• Ability to communicate effectively in English with customers and teammates.
• Keyholder responsibilities for opening/closing and securing the store.

Responsibilities

• Assist the store management team with the overall operation of the retail store when scheduled or assigned.
• Ensure compliance with all GCT policies, including reporting theft or misuse of company property.
• Resolve customer complaints impartially and refer unsettled disputes to the store manager.
• Coach and train associates on their assigned team as a subject matter expert.

Skills

Supervisory experience

Flexible schedule

English communication

Keyholder responsibilities

Job description

Goodwill Central Texas is seeking a Retail Team Lead to support daily store operations, customer service, and inventory control in a fast-paced environment. You will work with a primary team and assist management across floor operations and back-room production as needed.

The role requires at least 1 year of supervisory experience, strong communication in English, and the ability to handle opening/closing duties as a keyholder. A new hire bonus program is available.