Retail Team Lead: Flexible Schedule + New Hire Bonus

Goodwill Central Texas; Lakeway (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

New hire bonus up to $350

Job summary

Goodwill Central Texas in Lakeway, TX, is seeking a Retail Team Lead to assist management with daily store operations including customer service, cash handling, inventory control, and merchandising. The role supervises the sales floor and back-room production teams under the Retail General Manager and requires strong communication and leadership as part of store operations.

The position emphasizes team coaching, policy enforcement, and collaboration with management to maintain smooth store

Qualifications

• At least 1 year of supervisory, leading a team, or equivalent experience.
• Work a flexible schedule in support of the store opening, production and closing operations.
• Ability to effectively communicate in English with customers and GCT associates.
• Keyholder responsibilities for open/closing securing the store as scheduled.

Responsibilities

• Assist the store management team with the overall operation of the retail store when scheduled or assigned.
• Ensure compliance with all GCT policies, including reporting theft or misuse of company property or other illegal activities.
• Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
• Coach and train associates on their assigned team (sales floor or production) as a subject matter expert.

Skills

Supervisory experience

Customer service

Communication skills

Keyholder responsibilities

Job description

Goodwill Central Texas in Lakeway, TX, is seeking a Retail Team Lead to assist management with daily store operations including customer service, cash handling, inventory control, and merchandising. The role supervises the sales floor and back-room production teams under the Retail General Manager and requires strong communication and leadership as part of store operations.

The position emphasizes team coaching, policy enforcement, and collaboration with management to maintain smooth store