Retail Team Lead - Flexible Schedule, Coach & Ops Leader

Goodwill Industries Of Central Texas; Taylor (TX); On-site; USD 23,000 - 26,000; Full time

Job summary

Goodwill Central Texas in Taylor, TX is seeking a Retail Team Lead to assist management in the operation of the Goodwill retail store. Responsibilities include customer service, recordkeeping, cash handling, merchandising, and inventory control.

The role guides the sales floor or back-room production teams as assigned by the Retail General Manager. The position emphasizes coaching and training staff, maintaining policy compliance, and resolving customer issues while ensuring smooth daily store

Qualifications

• 1 year of supervisory or team-leading experience.
• Flexible schedule to support store opening/closing operations.
• Ability to communicate effectively in English with customers and staff.
• Keyholder responsibilities for opening/closing and securing the store.

Responsibilities

• Assist the store management team with the overall operation of the retail store.
• Ensure compliance with all company policies, including reporting theft or misuse of property.
• Resolve customer complaints fairly and refer unsettled disputes to the store manager.
• Coach and train associates on their assigned team (sales floor or production).

Skills

Supervisory experience

Flexible schedule

English communication

Keyholder responsibilities

Job description

Goodwill Central Texas in Taylor, TX is seeking a Retail Team Lead to assist management in the operation of the Goodwill retail store. Responsibilities include customer service, recordkeeping, cash handling, merchandising, and inventory control.

The role guides the sales floor or back-room production teams as assigned by the Retail General Manager. The position emphasizes coaching and training staff, maintaining policy compliance, and resolving customer issues while ensuring smooth daily store