Assistant Store Manager — Lead Ops, Grow Your Team

Goodwill Industries of Central Texas; Austin (TX); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Health Benefits

Generous PTO

Paid Parental Leave

Career Growth

Wellness Support

Recognition Programs

Inclusive Culture

Job summary

Goodwill Central Texas is seeking an Assistant Store Manager in Austin to collaborate with the Retail GM, guide a dedicated team, and ensure a superior customer experience. This hands-on leadership role requires ownership of daily store operations and staff performance.

Qualified candidates bring 5+ years in retail, 2+ years in supervision, strong planning and communication skills, and a customer-first mindset. Competitive salary and benefits accompany this opportunity.

Qualifications

• High School diploma or equivalent; college a plus.
• 5+ years of experience in retail or similar roles.
• 2+ years in a supervisory or management position.
• Strong organizational, scheduling, and communication skills.
• A customer-first attitude and team-focused mindset.
• Ability to lift up to 35 lbs and stay active throughout your shift.

Responsibilities

• Support the Retail GM in leading store operations, staffing, merchandising, and customer service.
• Supervise and mentor retail, donation, and production staff.
• Manage scheduling, inventory control, cash handling, and store opening/closing.
• Jump in on the floor when needed—assist donors, sort inventory, and serve customers.
• Drive store productivity while maintaining safety, cleanliness, and compliance.
• Take the lead on all store operations in the absence of the General Manager.

Skills

Leadership

Communication

Organizational skills

Customer-first attitude

Team-focused mindset

Education

High School diploma or equivalent

Job description

Goodwill Central Texas is seeking an Assistant Store Manager in Austin to collaborate with the Retail GM, guide a dedicated team, and ensure a superior customer experience. This hands-on leadership role requires ownership of daily store operations and staff performance.

Qualified candidates bring 5+ years in retail, 2+ years in supervision, strong planning and communication skills, and a customer-first mindset. Competitive salary and benefits accompany this opportunity.