Retail Store Manager: Lead Team, Drive Sales & Efficiency

Heart-of-Texas-Goodwill-Industries; Belton (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Heart of Texas Goodwill is seeking a Retail Store Manager to direct daily store operations, drive sales, and coach staff toward quotas and goals. This role supports mission-driven programs through revenue generation and excellent donor/customer service.

The manager will oversee scheduling, merchandizing, inventory, cash controls, and performance management to ensure a professional and productive store environment.

Qualifications

• High school diploma or equivalent required.
• Proven experience in retail management.
• Knowledge of nonprofit retail operations preferred.

Responsibilities

• Plan and direct daily store operations to meet revenue goals.
• Manage staffing and scheduling to optimize efficiency.
• Ensure store presentation, inventory, and loss prevention.
• Oversee cash controls and reporting.
• Provide leadership and development for store staff.
• Deliver excellent customer service to shoppers and donors.

Skills

Customer service

Staff leadership

Budget management

Retail operations

Communication

Education

High school diploma or equivalent

Job description

Heart of Texas Goodwill is seeking a Retail Store Manager to direct daily store operations, drive sales, and coach staff toward quotas and goals. This role supports mission-driven programs through revenue generation and excellent donor/customer service.

The manager will oversee scheduling, merchandizing, inventory, cash controls, and performance management to ensure a professional and productive store environment.