Retail Team Lead - Flexible Schedule & Impact

Goodwill Industries of Houston; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Houston is seeking a Retail Team Lead to supervise the Donated Goods Retail area, support the Store Manager, and ensure efficient, friendly service. The role focuses on daily operations, cash handling, and coordinating a productive team.

You will train Team Members, monitor donation flow, and maintain store systems while upholding Goodwill policies. The position requires flexibility, reliable transportation, and a commitment to community impact.

Qualifications

• High school diploma or equivalent preferred.
• 1–2 years of retail sales experience is preferred.
• Management/Supervisor one (1) or more years' experience is preferred.
• Basic computer skills.
• Good time management and organizational skills.
• Ability to communicate and interact well with a variety of personality types.
• Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Must have reliable transportation.

Responsibilities

• Assume management responsibilities in the absence of the Manager or Assistant Manager including opening/closing and all day to day store operations.
• Manage and influence team by communicating clear company goals daily, weekly and monthly.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at Point of Sale registers/safe.
• Supervise and assist with the training and development of Team Members.
• Ensure the proper handling and processing of incoming donation flow in and out of the store according to Goodwill Houston (GWH) policies and procedures.
• Help ensure the timeliness of proper rotation of apparel and hard goods according to GWH policies and procedures.
• Accurately operate store systems and ensure financial and statistical counts are completed (donor counts, production standards, etc.).
• Performs other duties as assigned by management.

Skills

Retail sales

Supervisory experience

Basic computer skills

Time management

Communication skills

Flexible schedule

Reliable transportation

Education

High school diploma or equivalent

Job description

Goodwill Houston is seeking a Retail Team Lead to supervise the Donated Goods Retail area, support the Store Manager, and ensure efficient, friendly service. The role focuses on daily operations, cash handling, and coordinating a productive team.

You will train Team Members, monitor donation flow, and maintain store systems while upholding Goodwill policies. The position requires flexibility, reliable transportation, and a commitment to community impact.