Retail Team Lead - Flexible Hours & Customer Experience

Gap; Rogers (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Discount on merchandise

Paid time off

Volunteer hours

401k matching

Employee stock purchase plan

Insurance (medical, dental, vision, &

Life insurance

Job summary

Gap in Rogers, AR is seeking a customer-focused team member to support store leadership, drive selling behaviors, and deliver a best-in-class customer experience. You will collaborate with teammates, learn product lifecycles, and help with opening/closing tasks, omni-channel experiences, and compliance.

Join a team that values respect, customer loyalty, and operational excellence while promoting Gap's selling culture and brand standards.

Qualifications

• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Willingness to work a flexible schedule to meet business needs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.
• Support sales leader during non-peak hours, with the customer as the primary focus
• Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
• Build and share expertise in the product lifecycle
• Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Job description

Gap in Rogers, AR is seeking a customer-focused team member to support store leadership, drive selling behaviors, and deliver a best-in-class customer experience. You will collaborate with teammates, learn product lifecycles, and help with opening/closing tasks, omni-channel experiences, and compliance.

Join a team that values respect, customer loyalty, and operational excellence while promoting Gap's selling culture and brand standards.