Retail Team Lead: Elevate Customer Experience (Flexible Hours)

Gap; Round Rock (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount 50% off

Paid Time Off

Volunteer hours (on the clock)

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Gap is seeking a front-line team member to support store leadership and deliver a best-in-class customer experience. You will educate customers about loyalty programs, model selling behaviors, and help maintain sales floor operations.

Ideal candidates bring strong customer service skills, flexible availability including holidays and weekends, and the ability to lift up to 30 pounds as needed to stock and merchandise. Join a team focused on delivering American style with an inclusive environment.

Qualifications

• Excellent customer service and a positive attitude.
• Strong communication and interpersonal skills.
• Flexibility to work a variety of shifts including holidays, evenings and weekends.
• Able to maneuver around the sales floor and stockroom and lift up to 30 pounds.

Responsibilities

• Assist store leadership and support selling behaviors to deliver a best-in-class customer experience.
• Promote customer loyalty by educating customers about loyalty programs.

Skills

Customer service

Communication

Selling skills

Flexibility

Team collaboration

Job description

Gap is seeking a front-line team member to support store leadership and deliver a best-in-class customer experience. You will educate customers about loyalty programs, model selling behaviors, and help maintain sales floor operations.

Ideal candidates bring strong customer service skills, flexible availability including holidays and weekends, and the ability to lift up to 30 pounds as needed to stock and merchandise. Join a team focused on delivering American style with an inclusive environment.