Retail Team Lead — Elevate Service & Store Ops

Goodwill Industries of the Southern Rivers; Tifton (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Insurance benefits

PTO

401k with company match

Job summary

Goodwill Industries of the Southern Rivers, Inc. is seeking a Retail Team Lead at the Tifton store. You will assist store managers with oversight of daily operations, support staff development, and ensure exceptional customer service across all areas.

You will be cross-trained to learn all facets of retail operations, supervise team members, manage pricing and shelves, and uphold safety and loss-prevention standards in a dynamic, community-focused environment.

Qualifications

• High School Diploma or GED required.
• Two years of supervisory experience.
• Basic math skills required.
• Basic computer skills required.
• Prior experience in retail or customer service preferred.
• Warehouse experience preferred.

Responsibilities

• Oversee store operations and workflows; support team development; provide training for staff.
• Manage loss prevention program and uphold safety standards.
• Lead pricing checks and ensure correct shelf displays and color of the week.
• Assist with hiring and onboarding of new team members and ensure customer service excellence.
• Maintain customer-friendly sales floor layout and meet daily store goals.
• Develop relationships with donors and customers and support pricing and checkout processes.

Skills

Supervisory experience

Basic math

Basic computer skills

Customer service experience

Retail environment experience

Education

High School Diploma or GED

Job description

Goodwill Industries of the Southern Rivers, Inc. is seeking a Retail Team Lead at the Tifton store. You will assist store managers with oversight of daily operations, support staff development, and ensure exceptional customer service across all areas.

You will be cross-trained to learn all facets of retail operations, supervise team members, manage pricing and shelves, and uphold safety and loss-prevention standards in a dynamic, community-focused environment.