Retail Team Lead: Elevate Customer Experience & Sales

Bass Pro Shops; Union Gap, Northern (WA, KY); Hybrid; USD 28,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

Medical insurance

Dental

Job summary

Bass Pro Shops in Union Gap, WA is seeking a Team Leader to direct department associates in merchandising, pricing, inventory control and customer service. You will coach staff, schedule, train, and implement corporate directives while maintaining strong product knowledge and delivering a legendary shopping experience.

Ideal candidates have 2–4 years of retail experience, supervisory exposure, and solid interpersonal skills. This is a full-time position with comprehensive benefits.

Qualifications

• High School Diploma or equivalent required.
• 2 to 4 years in Retail Sales.
• Supervisory experience a plus.

Responsibilities

• Direct daily activities in the department and ensure product presentation and pricing.
• Staff the department and coordinate scheduling and training.
• Maintain plan-of-grams, signage, and UPC integrity.
• Provide excellent customer service and resolve customer issues with management.

Skills

Customer service

Team leadership

Merchandising

Inventory control

Sales floor operations

Communication

Education

High School Diploma or equivalent

Tools

POS systems

Spreadsheet software (Excel)

Inventory management software

Job description

Bass Pro Shops in Union Gap, WA is seeking a Team Leader to direct department associates in merchandising, pricing, inventory control and customer service. You will coach staff, schedule, train, and implement corporate directives while maintaining strong product knowledge and delivering a legendary shopping experience.

Ideal candidates have 2–4 years of retail experience, supervisory exposure, and solid interpersonal skills. This is a full-time position with comprehensive benefits.