Retail Team Lead: Elevate Customer Experience & Sales

Crocs; Town of Texas (WI); Hybrid; USD 23,000 - 29,000; Full time

Job summary

Crocs is seeking a Store Team Lead to help deliver outstanding consumer experiences at our Wisconsin store. You will assist in all store departments, manage daily team activities, and work closely with store management to achieve sales targets.

You’ll stay informed about product launches and brand initiatives to elevate the customer connection with Crocs. The role requires 2–3 years of retail experience, strong customer service skills, and flexibility to work nights, weekends, holidays, and

Qualifications

• 2–3 years of retail experience with a preference for candidates with prior store leadership roles.
• Must be 18 years or older.
• Flexibility to work nights, weekends, holidays and extended hours.

Responsibilities

• Deliver outstanding consumer experiences using Crocs service standards.
• Assist in all store departments and maintain POS, merchandising, and stockroom operations.
• Lead by example on the sales floor to meet and exceed sales goals.
• Coordinate day-to-day team activities and ensure timely follow-up.
• Act as a brand ambassador by sharing product knowledge and initiatives.

Skills

Retail Experience

Leadership Potential

Customer Service

Job description

Crocs is seeking a Store Team Lead to help deliver outstanding consumer experiences at our Wisconsin store. You will assist in all store departments, manage daily team activities, and work closely with store management to achieve sales targets.

You’ll stay informed about product launches and brand initiatives to elevate the customer connection with Crocs. The role requires 2–3 years of retail experience, strong customer service skills, and flexibility to work nights, weekends, holidays, and