Retail Team Lead: Elevate Customer Experience & Sales

Crocs, Inc.; Wauwatosa (WI); On-site; USD 23,000 - 29,000; Full time

Job summary

Crocs, Inc. is hiring in Wisconsin for a retail role. You will welcome customers, support store operations, and contribute to a seamless shopping experience. The position emphasizes customer engagement, leadership potential, and a strong service culture.

Applicants should be 18+, with 2-3 years in retail and a willingness to work nights, weekends, and holidays in a fast-paced environment. The role supports inventory, merchandising, and brand initiatives across the store floor.

Qualifications

• 2-3 years of retail experience preferred, with store leadership history advantageous.
• Flexibility to work nights, weekends, holidays, and extended hours.

Responsibilities

• Deliver outstanding consumer experiences by applying Crocs service model.
• Champion a positive team culture by sharing ideas and concerns.
• Assist in all store tasks including POS, customer service, merchandising, product placement, and visual presentation.
• Lead on the sales floor with store management to achieve and exceed sales goals.
• Manage day-to-day team activities, delegating tasks and following up to maintain service standards.
• Serve as a brand ambassador by staying informed on product launches and brand initiatives.

Skills

Retail experience

Store leadership

Schedule flexibility

Customer engagement

Job description

Crocs, Inc. is hiring in Wisconsin for a retail role. You will welcome customers, support store operations, and contribute to a seamless shopping experience. The position emphasizes customer engagement, leadership potential, and a strong service culture.

Applicants should be 18+, with 2-3 years in retail and a willingness to work nights, weekends, and holidays in a fast-paced environment. The role supports inventory, merchandising, and brand initiatives across the store floor.