Store Supervisor: Elevate Customer Experience & Sales

Gap; Seattle (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount: 50% off regular‑

Paid Time Off

Job summary

Gap Inc. is hiring to support the store leadership team in delivering a best-in-class customer experience. You will lead by example, educate customers about loyalty programs, and ensure tasks are completed efficiently while maintaining a positive work environment.

Role requires flexibility across shifts, ability to lift up to 30 pounds, and collaboration with the leadership team to drive selling behaviors and product knowledge.

Qualifications

• GapInc's Purpose, Mission, Vision, Values and Behaviors alignment.
• Clear and direct communication of expectations.
• Ability to utilize technology to engage with customers and team to meet goals.
• Interest in continuous improvement and growth.
• Willingness to work a flexible schedule including holidays, evenings, weekends.
• Able to lift up to 30 pounds.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about loyalty programs.
• Lead by role modeling brand selling behaviors with every customer.
• Support sales leader during non-peak hours, with the customer as the primary focus.
• Collaborate with the leadership team and ensure tasks are completed timely and efficiently.
• Build and share expertise in the product lifecycle.
• Complete work before/after operating hours, including opening/closing checklists.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Communication

Technology literacy

Flexibility

Teamwork

Customer focus

Job description

Gap Inc. is hiring to support the store leadership team in delivering a best-in-class customer experience. You will lead by example, educate customers about loyalty programs, and ensure tasks are completed efficiently while maintaining a positive work environment.

Role requires flexibility across shifts, ability to lift up to 30 pounds, and collaboration with the leadership team to drive selling behaviors and product knowledge.