Retail Team Lead — Elevate Customer Experience

vfc; Columbia (MD); On-site; USD 29,000 - 36,000; Part time

Benefits offered by this job

Incentive potential

Part-time internship

Job summary

Vans is seeking a Supervisor to support the store's leadership team and drive an exceptional customer experience. You will coach associates, ensure operational excellence, and maximize store profitability in a fast-paced retail setting.

You will lead by example, manage daily operations, support stockroom and merchandising, and promote an inclusive, high-performance team culture focused on growth and service excellence.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• Proven ability to drive results through store teams and exceed sales goals.
• Strong verbal and written communication skills.

Responsibilities

• Lead by example and coach associates to deliver exceptional service.
• Oversee opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations and ensure timely product flow to the sales floor.
• Maintain visual merchandising standards and replenish inventory per brand directives.
• Foster an inclusive store culture and promote community engagement.

Skills

Store leadership

Customer engagement

Communication skills

Retail software knowledge

Physical stamina

Education

High School Diploma

Job description

Vans is seeking a Supervisor to support the store's leadership team and drive an exceptional customer experience. You will coach associates, ensure operational excellence, and maximize store profitability in a fast-paced retail setting.

You will lead by example, manage daily operations, support stockroom and merchandising, and promote an inclusive, high-performance team culture focused on growth and service excellence.