Retail Team Leader — Customer Experience & Ops

Vf Corporation; Oxnard (CA); On-site; USD 29,000 - 40,000; Part time

Job summary

Vans is seeking a store Supervisor to support leadership, coach associates, and ensure top‑notch customer engagement in a fast‑paced retail environment. You will assist in driving sales, maintaining merchandising standards, and ensuring operational excellence across daily store activities.

The role emphasizes collaboration with the Store Manager and a focus on inclusivity, team development, and delivering exceptional service to customers. High school diploma or equivalent preferred.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Responsibilities

• Lead and coach store team to deliver exceptional customer experience and meet sales goals.
• Oversee daily store operations, including opening/closing and floor coverage.
• Maintain visual merchandising standards and product replenishment.
• Support training and onboarding of new team members.
• Protect inventory and uphold loss prevention practices.
• Foster an inclusive, collaborative store culture.

Skills

Store leadership

Coaching

Communication

Customer engagement

Retail software

Education

High School Diploma or equivalent

Job description

Vans is seeking a store Supervisor to support leadership, coach associates, and ensure top‑notch customer engagement in a fast‑paced retail environment. You will assist in driving sales, maintaining merchandising standards, and ensuring operational excellence across daily store activities.

The role emphasizes collaboration with the Store Manager and a focus on inclusivity, team development, and delivering exceptional service to customers. High school diploma or equivalent preferred.