Store Team Leader — Elevate Customer Experience

Vans; Farmington (CT); On-site; USD 29,000 - 39,000; Part time

Benefits offered by this job

Annual incentive plan

Sales commission potential

Job summary

Vans is seeking a Supervisor to support the store leadership team, drive a best-in-class customer experience, and ensure operational excellence. You will coach associates, monitor KPIs, and help maximize profitability while maintaining brand standards.

This role suits someone who thrives in a fast-paced retail environment and loves mentoring others. You will collaborate with Store Manager and Assistant Manager, lead by example, and foster an inclusive, creative team culture focused on delivering

Qualifications

• Proven ability to drive results through store teams and exceed sales goals.
• Skilled in coaching, motivating, and building diverse teams.
• Strong verbal and written communication across all levels.
• Flexible, solution-oriented in a fast-paced retail environment.
• Capable of managing shifting priorities and business expectations.
• Familiar with word processing, spreadsheets, and retail software tools.
• Able to stand, move, and lift light to moderate weight.

Responsibilities

• Deliver personalized customer engagement.
• Support team to achieve sales goals and KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations: opening/closing, floor coverage.
• Assist stockroom operations: organize inventory and shipments.
• Train and onboard new team members and provide feedback.
• Maintain visual merchandising and timely product replenishment.
• Support inventory integrity through shipping/receiving and loss prevention.
• Promote community engagement and uphold safety standards.
• Foster inclusive store environment for creativity and learning.

Skills

Customer engagement

Coaching & development

Leadership

Communication

Sales goals

Education

High School Diploma or equivalent

Tools

Retail POS systems

Job description

Vans is seeking a Supervisor to support the store leadership team, drive a best-in-class customer experience, and ensure operational excellence. You will coach associates, monitor KPIs, and help maximize profitability while maintaining brand standards.

This role suits someone who thrives in a fast-paced retail environment and loves mentoring others. You will collaborate with Store Manager and Assistant Manager, lead by example, and foster an inclusive, creative team culture focused on delivering