Retail Supervisor: Lead & Elevate Customer Experience

VF Outdoor, LLC; Greenville (SC); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

Incentive potential

Job summary

Vans is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

Partner with the Store Manager and Assistant Manager to maximize profitability and foster an inclusive team culture. This role suits someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver high level personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Drive results

Coaching

Communication

Adaptability

Independent

Education

High School Diploma or equivalent

Tools

Retail software

Word processing

Spreadsheets

Job description

Vans is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

Partner with the Store Manager and Assistant Manager to maximize profitability and foster an inclusive team culture. This role suits someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering