Retail Team Lead - Drive Sales & Customer Experience

Crocs; Eagan (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Incentive program

Job summary

Crocs is hiring at its Minnesota location in Eagan to deliver outstanding consumer experiences and drive sales excellence. This role supports multiple store departments, ensuring smooth operations and a seamless shopping experience for customers.

Candidates should have 2–3 years of retail experience with leadership exposure, be 18+, and flexible to work evenings, weekends and holidays in a fast-paced environment. Crocs offers growth and a strong team culture.

Qualifications

• 2–3 years of retail experience; prior store leadership is preferred.
• Flexibility to work nights, weekends, holidays and extended hours.
• Must be 18 years or older.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Champion a positive team culture by sharing ideas, feedback and concerns while upholding Crocs core values.
• Assist in all store departments, including POS, customer service, merchandising, product placement, visual presentation and stockroom operations.
• Lead by example on the sales floor to meet and exceed personal and team sales goals through effective selling strategies and engagement.
• Manage day-to-day team activities by delegating tasks, monitoring progress and ensuring timely follow-up with high service standards.
• Serve as a brand ambassador by staying informed about product collaborations, launches and brand initiatives.
• Adhere to Crocs policies including Asset Protection, shortage prevention, inventory control and compliance initiatives.

Skills

Retail experience

Store leadership

Customer service

POS system

Tools

POS system

Job description

Crocs is hiring at its Minnesota location in Eagan to deliver outstanding consumer experiences and drive sales excellence. This role supports multiple store departments, ensuring smooth operations and a seamless shopping experience for customers.

Candidates should have 2–3 years of retail experience with leadership exposure, be 18+, and flexible to work evenings, weekends and holidays in a fast-paced environment. Crocs offers growth and a strong team culture.