Store Sales Team Lead - Drive Growth & Experience

Crocs, Inc.; Mashantucket (CT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and AD&D insurance

Short and long-term disability

Paid time off

401k with company match

Employee assistance

Company participates in E-Verify

Job summary

Crocs, Inc. is seeking a Team Lead, Sales Full Time to deliver outstanding consumer experiences and lead store operations. You will assist in all departments, manage daily activities, and help achieve sales goals while upholding Crocs policies and asset protection standards.

The role requires 2–3 years in retail, leadership preference, and a flexible schedule including nights, weekends, and holidays. This is a fast-paced environment with a focus on customer engagement and teamwork.

Qualifications

• Must be 18 years or older.
• 2–3 years of retail experience, with preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while demonstrating Crocs' core values.
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.

Skills

Retail experience

Store leadership

Customer service

Schedule flexibility

Job description

Crocs, Inc. is seeking a Team Lead, Sales Full Time to deliver outstanding consumer experiences and lead store operations. You will assist in all departments, manage daily activities, and help achieve sales goals while upholding Crocs policies and asset protection standards.

The role requires 2–3 years in retail, leadership preference, and a flexible schedule including nights, weekends, and holidays. This is a fast-paced environment with a focus on customer engagement and teamwork.