Sales Team Lead: Elevate Customer Experience

Crocs; Wisconsin; Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid time off

Job summary

Crocs, Inc. is seeking a Team Lead, Sales to join our Wisconsin stores. You will lead a store team, deliver outstanding consumer experiences, coach staff, and drive sales through engagement and effective selling strategies.

The role requires 2-3 years of retail experience, a preference for candidates with prior store leadership, and flexibility to work nights, weekends, and holidays. 18+ years old; salary $17.00–$21.00 per hour with benefits and incentive programs.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Skills

Retail experience

Leadership

Customer service

Job description

Crocs, Inc. is seeking a Team Lead, Sales to join our Wisconsin stores. You will lead a store team, deliver outstanding consumer experiences, coach staff, and drive sales through engagement and effective selling strategies.

The role requires 2-3 years of retail experience, a preference for candidates with prior store leadership, and flexibility to work nights, weekends, and holidays. 18+ years old; salary $17.00–$21.00 per hour with benefits and incentive programs.