Retail Team Lead: Donor Service & Stocking

Goodwill Industries of Kentucky; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries of Kentucky seeks a Retail Team Leader for the Hikes Point Store. The role leads processing, collection, stocking and sale of used goods, serving as a model for Production Clerks and guiding daily operations.

The position requires strong customer service, ability to train others, and flexibility with a rotating schedule including evenings, weekends, and holidays. A high school diploma or GED is preferred, with reliable transportation and basic math skills to handle

Qualifications

• Greeting donors and customers with a helpful attitude.
• Provide receipts and informational materials per guidelines.
• Maintain store cleanliness inside and outside.
• Operate cash register.
• Sort and stock goods on shelves.
• Maintain category quality and rotate stock.
• Mentor Production Clerks and guide duties.

Responsibilities

• Coaching Production Clerks one-on-one when needed.
• Work with diverse people and show discretion.
• Dependable transportation to the store.

Skills

Customer service

Cash handling

Stocking & shelving

Team leadership

Communication

Education

High school diploma or GED

Job description

Goodwill Industries of Kentucky seeks a Retail Team Leader for the Hikes Point Store. The role leads processing, collection, stocking and sale of used goods, serving as a model for Production Clerks and guiding daily operations.

The position requires strong customer service, ability to train others, and flexibility with a rotating schedule including evenings, weekends, and holidays. A high school diploma or GED is preferred, with reliable transportation and basic math skills to handle