Retail Team Leader: Coaching & Customer Service

Goodwill-Industries-of-Kentucky; Campbellsville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill-Industries-of-Kentucky is seeking a Retail Team Leader to oversee the processing, collection, stocking, and sale of used goods. The role models Production Clerks and guides daily operations in the store.

Responsibilities include greeting customers, handling cash, stocking goods, pricing items, and ensuring store cleanliness. The position requires flexibility in hours and strong teamwork, with opportunities to coach staff and improve service.

Qualifications

• High school diploma or GED preferred.
• Basic math skills and ability to make change.
• Ability to complete paperwork in a timely manner.
• Must possess versatility and discretion.
• Reliable transportation to and from work.

Responsibilities

• Greet donors and customers and offer assistance.
• Operate cash register.
• Sort material, stock stores, and maintain goods.
• Rotates stock and prices material when instructed.
• Assist in directing and modeling duties to Production Clerks.
• Performs other duties as assigned.

Skills

Basic math

Cash handling

Documentation

Customer service

Team coaching

Education

High school diploma or GED

Job description

Goodwill-Industries-of-Kentucky is seeking a Retail Team Leader to oversee the processing, collection, stocking, and sale of used goods. The role models Production Clerks and guides daily operations in the store.

Responsibilities include greeting customers, handling cash, stocking goods, pricing items, and ensuring store cleanliness. The position requires flexibility in hours and strong teamwork, with opportunities to coach staff and improve service.