Retail Team Lead: Coaching, Stock & Customer Experience

Goodwill-Industries-of-Kentucky; Freys Hill (KY); On-site; USD 32,000 - 45,000; Full time

Job summary

Goodwill-Industries-of-Kentucky is seeking a Retail Team Leader for the Westport Road store in Louisville, KY. This full-time, on-site role focuses on processing, stocking, and selling used goods while modeling leadership for the Production Clerk I.

You will guide staff, ensure excellent customer service, and uphold store standards. Key responsibilities include cashiering, stock rotation, and training teammates.

Qualifications

• High school diploma or GED preferred.
• Must have basic math skills and ability to make change.
• Reliable transportation to and from work.
• Demonstrated customer service and leadership abilities.

Responsibilities

• Greet donors and customers; offer assistance.
• Operate cash register and manage sales transactions.
• Stock, rotate, and maintain merchandise; ensure cleanliness.
• Provide direction and supervision to other staff as needed.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Leadership

Attention to detail

Team training

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Goodwill-Industries-of-Kentucky is seeking a Retail Team Leader for the Westport Road store in Louisville, KY. This full-time, on-site role focuses on processing, stocking, and selling used goods while modeling leadership for the Production Clerk I.

You will guide staff, ensure excellent customer service, and uphold store standards. Key responsibilities include cashiering, stock rotation, and training teammates.