Retail Team Lead: Customer Service & Stock Coach

Goodwill Industries of Kentucky; Georgetown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries of Kentucky is seeking a Retail Team Leader for the Georgetown store. The role is full-time andReports to the store leadership, guiding Production Clerks and ensuring smooth daily operations.

The position requires strong customer service, cashiering, stocking, and pricing tasks, with flexibility for evenings, weekends, and holidays. Training and mentoring staff are key responsibilities in this role.

Qualifications

• High school diploma or GED preferred.
• Must have basic math skills; ability to make change and complete paperwork promptly.

Responsibilities

• Greet donors and customers; offer assistance and receipts.
• Operate cash register and handle transactions.
• Keep store grounds and interior clean and organized.
• Sort and stock materials; maintain goods categories and quality.
• Rotate stock as needed and price items when instructed.
• Provide direction and model duties to Production Clerks; assist as needed.
• Perform other duties as assigned.

Skills

Customer service

Team leadership

Coaching

Diversity awareness

Education

High school diploma or GED

Tools

Cash register

Job description

Goodwill Industries of Kentucky is seeking a Retail Team Leader for the Georgetown store. The role is full-time andReports to the store leadership, guiding Production Clerks and ensuring smooth daily operations.

The position requires strong customer service, cashiering, stocking, and pricing tasks, with flexibility for evenings, weekends, and holidays. Training and mentoring staff are key responsibilities in this role.