Retail Team Lead — Customer-First Store

Dollar General Corporation; Benton (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid sick leave

Paid vacation

Job summary

Dollar General Corporation is seeking a Lead Team Member to uphold a customer-first store culture, assist customers, operate the register, stock and recover merchandise, and maintain a clean and organized store environment. The role includes stepping into a lead capacity when the Store Team Leader is unavailable.

You will support store operations, help with merchandising, and ensure standards are met to maximize profitability while protecting assets.

Qualifications

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsibilities

• Provides superior customer service to exceed the customer's expectations.
• Model product knowledge and selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf-.
• Rotates product to create eye-catching displays to drive sales with merchandising guidelines.
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the SOP manual, Employee Handbook, and company communications.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Open and close the store under direction of the Store Team Leader and Assistant Team Leader in the absence of the Store Team Leader.

Skills

Customer service

Communication skills

Safety awareness

Planogram compliance

Math calculations

Cash handling

POS / cash register

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Lead Team Member to uphold a customer-first store culture, assist customers, operate the register, stock and recover merchandise, and maintain a clean and organized store environment. The role includes stepping into a lead capacity when the Store Team Leader is unavailable.

You will support store operations, help with merchandising, and ensure standards are met to maximize profitability while protecting assets.