Retail Lead: Customer-First Store Champion

Dollar General Corporation; Newnan (GA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Health insurance coverage options

401(k) Savings Plan

Paid sick leave

Vacation

Paid maternity and parental leave

Job summary

Dollar General Corporation is seeking a Lead Team Member to help maintain a clean, organized store and foster a customer-first culture through high standards. You will assist customers, operate cash registers, stock shelves, and support store leadership in daily operations to maximize profitability and satisfaction.

In this role you will lead by example, rotate merchandise, maintain safety and cleanliness, and help ensure consistent display standards across the store while assisting customers at

Qualifications

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform cash register functions.

Responsibilities

• Provides superior customer service to exceed the customer's expectations.
• Model product knowledge and selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf-.
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader's absence.

Skills

Customer service

Supervisory experience

Interpersonal communication

Cash handling

Cash register functions

Planogram understanding

Mathematical calculations

Education

High school diploma or equivalent

Tools

POS system

Scanner

Job description

Dollar General Corporation is seeking a Lead Team Member to help maintain a clean, organized store and foster a customer-first culture through high standards. You will assist customers, operate cash registers, stock shelves, and support store leadership in daily operations to maximize profitability and satisfaction.

In this role you will lead by example, rotate merchandise, maintain safety and cleanliness, and help ensure consistent display standards across the store while assisting customers at