Retail Team Lead: Coach, Drive Results & Guest Experience

New Balance Athletics, Inc.; Vineland (FL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Tuition reimbursement

Lifestyle reimbursement

Student loan support

Mentorship programs

Employee discount

Job summary

New Balance Athletics, Inc. is seeking a full-time Retail Team Lead in Vineland, FL. You will lead by example on the sales floor, coach team members, and drive store results while delivering a world class guest experience.

You will help with scheduling, opening/closing tasks, and inventory control, while participating in hiring and safety compliance. This role rewards leadership and strong customer service in a dynamic retail environment.

Qualifications

• 2 years retail supervisory experience preferred.
• Must be 18 years of age or older.
• High school diploma or equivalent.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work weekends and holidays.
• Ability to lift up to 50 lbs with assistance.

Responsibilities

• Be a positive leadership presence on the sales floor.
• Drive results through training and development of associates.
• Assist store manager in scheduling and floor moves.
• Deliver a world class guest experience using our service model.
• Be operationally sound: opening/closing, inventory, procedures.
• Involved in recruiting/interviewing top talent.

Skills

Leadership

Customer service

Verbal communication

Coaching

Scheduling

Physical stamina

Education

High school diploma or equivalent

Job description

New Balance Athletics, Inc. is seeking a full-time Retail Team Lead in Vineland, FL. You will lead by example on the sales floor, coach team members, and drive store results while delivering a world class guest experience.

You will help with scheduling, opening/closing tasks, and inventory control, while participating in hiring and safety compliance. This role rewards leadership and strong customer service in a dynamic retail environment.