Retail Team Lead (PT) -Vineland

New Balance; Orlando (FL); On-site; USD 21,903 - 32,786; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Generous vacation time

Employee discount

Job summary

New Balance is seeking a part-time Retail Team Lead in Orlando, Florida. The role involves leading store operations and ensuring a world-class experience for customers. Candidates should have supervisory experience in retail and strong leadership abilities. A high-school diploma is required, and a flexible work schedule is needed to meet business demands.

The position offers a pay range of $15.90–$23.80 per hour based on experience and qualifications, alongside a comprehensive benefits package, including health insurance and paid time off.

Qualifications

• Must be 18 years of age or older.
• 2 years of retail supervisory experience preferred.
• Demonstrated leadership ability.
• Willingness to work a flexible schedule.

Responsibilities

• Assist with opening and closing the store.
• Drive results and deliver a great guest experience.
• Communicate and coach associates professionally.
• Achieve store key performance indicators.

Skills

Retail supervisory experience

Leadership ability

Customer service skills

Verbal communication skills

Education

High-school diploma or equivalent

Job description

Who We Are

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission

As part of the New Balance retail leadership team, the part‑time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world‑class experience for our guests. You will lead by example through New Balance’s Core Competencies.

Major Accountabilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results‑driven in achieving our store key performance indicators through training and development of our associates
• Deliver a great guest experience utilizing our GUEST service model
• Opening/closing the store
• Follow safety and reporting regulations, including proper lifting procedures

Requirements for Success

• Must be 18 years of age or older.
• 2 years of retail supervisory experience preferred.
• High‑school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.
• Ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs. (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location).

Location: Vineland, FL | Pay range: $15.90 – $19.85 – $23.80 per hour (actual base pay varying based on relevant experience, time in role, internal equity, geographic location, and more).

Regular Associate Benefits

New Balance offers a comprehensive benefits package including medical, dental, vision, life insurance and 401(k). Educational assistance such as online learning and tuition reimbursement, a $100 monthly student loan support, and a yearly $1,000 lifestyle reimbursement are also available. Additionally, associates enjoy 4 weeks of vacation, 12 holidays, generous parental leave and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service Medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.