Retail Team Lead - Brand & Operations Champion

Abercrombie & Fitch Spain, SL; Simpsonville (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Assistance Program

Parental Leave

Adoption Leave

401K with Match

Training & Development

Career Advancement

Global Team

Job summary

ABERCROMBIE & FITCH CO. is seeking a capable supervisor to manage store operations and mentor staff in a dynamic retail environment. You’ll oversee staffing, training, and scheduling while ensuring exceptional customer service and brand integrity across sales floors and stockrooms.

You will drive product knowledge, maintain visual displays, and analyze reports to guide decisions. The role requires strong communication skills and the ability to thrive in a fast-paced setting.

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Fashion knowledge

Communication skills

Team leadership

Coaching

Initiative

Multitasking

Attention to detail

Learning mindset

Adaptability

Education

Bachelor's degree

Supervisory experience

Tools

POS systems

Job description

ABERCROMBIE & FITCH CO. is seeking a capable supervisor to manage store operations and mentor staff in a dynamic retail environment. You’ll oversee staffing, training, and scheduling while ensuring exceptional customer service and brand integrity across sales floors and stockrooms.

You will drive product knowledge, maintain visual displays, and analyze reports to guide decisions. The role requires strong communication skills and the ability to thrive in a fast-paced setting.