Retail Team Lead – Customer Experience & Ops

Abercrombie & Fitch Spain, SL; Frisco (TX); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Zusammenfassung

Abercrombie & Fitch Co. is seeking a capable supervisor to lead the Frisco store operations and people.

You will oversee opening/closing routines, supervise the sales floor and stockroom, handle staffing and payroll, and coach non-management staff while driving sales and maintaining visuals. You will demonstrate strong brand knowledge, manage inventories, and engage in analytics to inform decisions, all within a fast-paced, fashion-forward environment.

Qualifikationen

• Bachelor's degree or one year supervisory experience in a customer-facing role.
• Strong customer focus and fashion awareness.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Aufgaben

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Kenntnisse

Leadership

Customer focus

Communication

Team building

Detail oriented

Initiative

Ausbildung

Bachelor's degree

Tools

POS systems

Payroll software

Inventory management software

Jobbeschreibung

Abercrombie & Fitch Co. is seeking a capable supervisor to lead the Frisco store operations and people.

You will oversee opening/closing routines, supervise the sales floor and stockroom, handle staffing and payroll, and coach non-management staff while driving sales and maintaining visuals. You will demonstrate strong brand knowledge, manage inventories, and engage in analytics to inform decisions, all within a fast-paced, fashion-forward environment.