Store Team Leader - Fashion & Customer Experience

Abercrombie & Fitch Spain, SL; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Paid volunteer day

Merchandise discount

Medical, dental, and vision insurance

Life and disability insurance

Associate assistance program

Paid parental leave

401(k) with company match

Training and development

Career advancement opportunities

Global team recognition

Job summary

Abercrombie & Fitch Co. is seeking a supervisory candidate to lead store operations in a fast-paced retail environment.

You will open and close, supervise the sales floor and stockroom, manage staffing and payroll, and train non-management staff while driving sales with brand knowledge and visual standards. You will build compelling displays, analyze daily reports, protect assets, operate the POS, and fulfill Omni Channel orders, embodying the company culture and values.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Open and close store operations.
• Supervise salesfloor and stockroom to ensure customer service and smooth operations.
• Handle staffing, scheduling, and payroll.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and manage inventory control.
• Operate Register/ POS systems.
• Fulfill OMNI Channel orders.
• Represent the Abercrombie & Fitch brand and company culture.

Skills

Customer focus

Communication skills

Interpersonal skills

Team building

Initiative

Multi-tasking

Proactive thinking

Ability to coach others

Detail-oriented

Fast-paced environment

Education

Bachelor's degree

Supervisory experience (customer-facing)

Job description

Abercrombie & Fitch Co. is seeking a supervisory candidate to lead store operations in a fast-paced retail environment.

You will open and close, supervise the sales floor and stockroom, manage staffing and payroll, and train non-management staff while driving sales with brand knowledge and visual standards. You will build compelling displays, analyze daily reports, protect assets, operate the POS, and fulfill Omni Channel orders, embodying the company culture and values.