Store Team Lead - Fashion, Sales & Ops

Abercrombie & Fitch Co.

California

On-site

USD 26,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Quarterly bonus
Paid time off
Volunteer day
Merchandise discount
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Associate assistance
Parental leave
Adoption leave
401(k) match
Career development
Global team

Job summary

ABERCROMBIE & FITCH CO. is seeking a capable supervisor to lead a store team. You will oversee opening and closing routines, staff supervision, scheduling, and payroll, while ensuring excellent customer service and brand standards.

The role emphasizes product knowledge, visual merchandising, and driving sales through strong communication and coaching of team members in a fast-paced environment. A focus on omni-channel orders supports a seamless shopping experience.

Qualifications

  • Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
  • Strong customer focus and fashion knowledge.
  • Strong communication and interpersonal skills.
  • Ability to coach others and build teams.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Detail-oriented and proactive thinking.

Responsibilities

  • Perform opening and closing routines.
  • Supervise sales floor and stockroom to ensure excellent customer service and operations.
  • Manage staffing, scheduling, and payroll.
  • Train and develop non-management staff.
  • Drive sales through product knowledge and brand awareness.
  • Build and maintain visual displays.
  • Analyze reports to inform decision making.
  • Protect store assets and conduct inventory control.
  • Operate POS and fulfill Omni Channel orders.
  • Represent the brand and embody company culture and values.

Skills

Customer service
Communication
Team leadership
Staffing & scheduling
Inventory control
Brand awareness
Product knowledge
POS systems

Education

Bachelor’s degree
1 year supervisory experience

Tools

POS systems

Job description

ABERCROMBIE & FITCH CO. is seeking a capable supervisor to lead a store team. You will oversee opening and closing routines, staff supervision, scheduling, and payroll, while ensuring excellent customer service and brand standards.

The role emphasizes product knowledge, visual merchandising, and driving sales through strong communication and coaching of team members in a fast-paced environment. A focus on omni-channel orders supports a seamless shopping experience.

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