Retail Team Lead — Brand Experience & Growth

Pop-Mart-Americas-Inc.; Glendale (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART is seeking an Assistant Store Manager in California to lead a high-performing retail team and deliver exceptional customer experiences. You will partner with the Store Manager to drive sales, manage inventory and merchandising, and ensure operational excellence.

The role requires 2+ years in retail leadership and a passion for designer toys and pop culture. This is a full-time, on-site position with competitive benefits and growth opportunities in POP MART's North America network.

Qualifications

• 2+ years of retail leadership experience.
• Strong understanding of retail operations and metrics.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Lead store team on the sales floor and set customer engagement standards.
• Drive sales performance and key metrics (KPIs) with Store Manager guidance.
• Oversee inventory, merchandising, scheduling, and daily store operations.
• Uphold loss prevention standards and ensure a clean, safe, organized store.

Skills

Retail leadership

Customer service

Store operations

Team development

Education

High School Diploma

Job description

POP MART is seeking an Assistant Store Manager in California to lead a high-performing retail team and deliver exceptional customer experiences. You will partner with the Store Manager to drive sales, manage inventory and merchandising, and ensure operational excellence.

The role requires 2+ years in retail leadership and a passion for designer toys and pop culture. This is a full-time, on-site position with competitive benefits and growth opportunities in POP MART's North America network.