Retail Team Development Coach

Walmart Inc.; Houston (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Live Better U education program

Paid time off

Job summary

Walmart Inc. in Houston, TX is seeking a leadership-focused role to supervise and develop hourly associates, hire and train staff, and drive store performance.

You will mentor teams, set clear expectations, and promote a culture of belonging while aligning operations with business goals. The position emphasizes customer service excellence, effective communication across all levels, and active participation in community and store initiatives, with a strong focus on achieving sales and

Qualifications

• Two years of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Responsibilities

• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively promoting a belonging mindset in the workplace.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
• Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
• Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.

Skills

Supervision

Training

Mentoring

Hiring

Communication

Education

Some college or higher

Job description

Walmart Inc. in Houston, TX is seeking a leadership-focused role to supervise and develop hourly associates, hire and train staff, and drive store performance.

You will mentor teams, set clear expectations, and promote a culture of belonging while aligning operations with business goals. The position emphasizes customer service excellence, effective communication across all levels, and active participation in community and store initiatives, with a strong focus on achieving sales and