Retail Team Leader & People Development Coach

Wal-Mart Stores East, LP; Jacksonville (FL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Job summary

Wal-Mart Stores East, LP is seeking a store supervisor to lead hourly associates across day-to-day store operations. You will hire, train, mentor, assign duties, and recognize staff while promoting a culture of belonging and high performance.

You will also drive customer service excellence, collaborate with stakeholders, monitor budgets and inventory, and implement action plans to meet sales and service goals. A strong emphasis on teamwork and integrity guides daily decisions.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience.
• Requires completing job trainings and assessments (e.g., Academy trainings, Open Door trainings).
• Firearms CBC and eligibility requirements may apply for relevant facilities.

Responsibilities

• Supervise hourly associates; hire, train, mentor; assign duties; recognize performance.
• Develop and maintain relationships with stakeholders; support plans to meet customer and business needs.
• Lead and develop teams; tour stores; provide feedback; communicate across levels about store operations.
• Ensure customer service standards and resolve issues; implement improvements.
• Drive store financial performance; assist in budgeting and cost control; monitor inventory and shrink.

Skills

Supervision

Training

Mentoring

Leadership

Customer service

Education

2 years of college

1 year retail experience + 1 year supervisory experience

Tools

OBW service model

Job description

Wal-Mart Stores East, LP is seeking a store supervisor to lead hourly associates across day-to-day store operations. You will hire, train, mentor, assign duties, and recognize staff while promoting a culture of belonging and high performance.

You will also drive customer service excellence, collaborate with stakeholders, monitor budgets and inventory, and implement action plans to meet sales and service goals. A strong emphasis on teamwork and integrity guides daily decisions.