Retail Tax Expert & Community Advisor

Intuit

Elgin (IL)

On-site

USD 43,000 - 48,000

Part time

14 days+
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Benefits offered by this job

401(k) match
Employee Stock Purchase Plan
Discounts on Intuit products + freeTur
E&O Insurance provided by Intuit
Employee Assistance Program

Job summary

Intuit is seeking year-round TurboTax Retail Experts to work at TurboTax Retail or Flagship locations across the United States. This on-site role blends tax expertise with community engagement to help customers navigate their tax needs and grow a loyal client base.

You will perform full-service tax return preparation, offer tax advice, and leverage TurboTax tools to deliver accurate results while building relationships with local customers and leveraging marketing support to expand your practice.

Qualifications

  • Active, unrestricted EA, CPA, or attorney license required.
  • Active PTIN to file taxes is required.
  • Must possess or be able to obtain related State licenses, certificates, permits, or bonds.
  • Minimum of 3 years of paid experience filing 30+ federal and state 1040 tax returns per season using professional tax prep software.
  • Familiarity with Circular 230.
  • Must be comfortable working onsite at a TurboTax retail or flagship location, 20+ hours/week.
  • Spanish language skills are a plus.

Responsibilities

  • Be a proactive community ambassador, representing TurboTax locally and attracting clients.
  • Provide hands-on tax advice and complete tax return preparation for TurboTax customers.
  • Deliver a best-in-class customer experience, building long-term relationships and guiding clients through tax scenarios.
  • Work on-site at a TurboTax location, supporting clients in-person and via designated tools.

Skills

EA/CPA/Attorney
PTIN active
State licenses
Tax software
CRM tools
Onsite availability
Bilingual

Education

EA/CPA/Attorney credential

Tools

Tax software
CRM tools

Job description

Intuit is seeking year-round TurboTax Retail Experts to work at TurboTax Retail or Flagship locations across the United States. This on-site role blends tax expertise with community engagement to help customers navigate their tax needs and grow a loyal client base.

You will perform full-service tax return preparation, offer tax advice, and leverage TurboTax tools to deliver accurate results while building relationships with local customers and leveraging marketing support to expand your practice.

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