Retail Tax Advisor & Community Builder

Intuit Careers

Denton (TX)

On-site

USD 52,000 - 68,000

Full time

5 days ago
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Benefits offered by this job

401(k) with company match
Employee Stock Purchase Plan
E&O Insurance provided
Discounts on Intuit products

Job summary

Intuit seeks TurboTax Retail Experts to serve on-site at TurboTax Retail or Flagship locations across the United States, offering full-service tax return preparation, tax advice and software support to in-person customers. You’ll build relationships, grow the local client base, and foster trust through community engagement and proactive outreach.

Role is non-exempt, onsite, with 20+ hours/week and potential for bonus and benefits.

Qualifications

  • Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience.
  • Have an active PTIN to file taxes.
  • Must possess or obtain state licenses, certificates, permits, or bonds.
  • Minimum of 3 years of paid experience filing 30+ federal/state 1040 returns per tax season.
  • Familiarity with Circular 230 and onsite TurboTax retail environment.
  • Must work onsite at a TurboTax location, Sundays through Saturdays, ~20+ hours/week.
  • Interest in local/community presence and content creation; bilingual a plus.

Responsibilities

  • Provide hands-on tax advice and complete preparation services for TurboTax customers.
  • Conduct discovery sessions, identify deductions, and deliver tax planning guidance.
  • Deliver exceptional customer experience and build long-term client relationships.
  • Engage with the community, lead local marketing activities, and expand the client base.

Skills

Tax expertise
Customer service
Community engagement
Bilingual (EN/ES)
Sales & prospecting

Education

EA/CPA/Attorney license

Tools

TurboTax software
CRM tools

Job description

Intuit seeks TurboTax Retail Experts to serve on-site at TurboTax Retail or Flagship locations across the United States, offering full-service tax return preparation, tax advice and software support to in-person customers. You’ll build relationships, grow the local client base, and foster trust through community engagement and proactive outreach.

Role is non-exempt, onsite, with 20+ hours/week and potential for bonus and benefits.

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