Retail Supervisor — Luxury Brand Leadership

kate spade new york; Nashville (TN); Presencial; USD 22.000 - 34.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

401K

Resumo da vaga

Kate Spade New York in Nashville seeks a Supervisor to lead a high-energy, customer-first sales floor. You will drive sales, develop talent, and uphold brand standards while managing operations and stock.

The role emphasizes client development, VIP retention, and an inclusive team culture across in-store and digital channels. The position requires 2+ years in luxury or premium retail leadership, strong English communication, and proficiency with MS Office and social media literacy.

Qualificações

• 2+ years of experience in a retail service environment in a management or floor leadership role.
• Strong written and verbal communication skills; detail-oriented and proactive.
• Proficiency with Microsoft Office suite and comfort with omni-channel tools.
• Social media literacy and understanding of platform trends.

Responsabilidades

• Drive personal sales performance and lead team to meet KPIs; analyze metrics for improvements.
• Build client relationships and ensure exceptional in-store and after-sales experiences.
• Coach team on goals, performance, recruitment, onboarding and development.
• Manage opening/closing procedures, cash handling and inventory tasks.
• Lead omni-channel and virtual selling initiatives and data capture for loyalty.

Conhecimentos

Leadership

Customer focus

Multi-tasking

English proficiency

Ferramentas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descrição da vaga

Kate Spade New York in Nashville seeks a Supervisor to lead a high-energy, customer-first sales floor. You will drive sales, develop talent, and uphold brand standards while managing operations and stock.

The role emphasizes client development, VIP retention, and an inclusive team culture across in-store and digital channels. The position requires 2+ years in luxury or premium retail leadership, strong English communication, and proficiency with MS Office and social media literacy.