Retail Supervisor: Lead Teams & Customer Experience

VFCorporation; Tulalip Bay (WA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical plan

Equal employment opportunity

Job summary

The North Face is seeking a Supervisor in Washington to lead store operations and a team of associates. You will drive exceptional customer engagement, coach staff, and support profitability in a fast-paced retail environment.

Responsibilities include supervising daily store activities, training new hires, and ensuring merchandise standards while aligning with brand directives. Benefits and local incentives apply.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• Foundational skills: drive results, coach teams, communicate effectively, adapt quickly.
• High School Diploma or equivalent preferred; hands-on achievement valued.

Responsibilities

• Deliver high levels of personalized customer engagement.
• Support sales goals by monitoring KPIs and team progress.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations including opening/closing and floor coverage.
• Assist in training and onboarding new team members.

Skills

Customer engagement

Coaching

Store leadership

Communication

Retail operations

Education

High School Diploma or equivalent

Tools

POS systems

Retail software

Microsoft Office

Job description

The North Face is seeking a Supervisor in Washington to lead store operations and a team of associates. You will drive exceptional customer engagement, coach staff, and support profitability in a fast-paced retail environment.

Responsibilities include supervising daily store activities, training new hires, and ensuring merchandise standards while aligning with brand directives. Benefits and local incentives apply.