Retail Supervisor: Lead Team, Elevate Sales, Earn Bonus

PUMA Group; Pennsylvania; On-site; USD 24,796 - 28,929; Part time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA Group in Pennsylvania is seeking a Store Associate to deliver outstanding customer experiences and drive store performance. You will handle merchandise flow, assist customers, and support payroll and reporting to keep the location profitable while maintaining high service standards.

The role requires 1–2 years in retail, strong teamwork, and excellent communication. Ability to learn quickly, perform basic MS Office tasks, and lift up to 30 pounds is expected.

Qualifications

• 1–2 years’ experience in a customer service-oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills with MS Office and retail software.

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through planning, expense control, sales and service.
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Responsible for handling and processing incoming and outgoing merchandise.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Skills

Customer service

Communication skills

Team player

Learn quickly

Reasoning through complex issues

Stamina / physical endurance

Tools

MS Office

Retail software

Job description

PUMA Group in Pennsylvania is seeking a Store Associate to deliver outstanding customer experiences and drive store performance. You will handle merchandise flow, assist customers, and support payroll and reporting to keep the location profitable while maintaining high service standards.

The role requires 1–2 years in retail, strong teamwork, and excellent communication. Ability to learn quickly, perform basic MS Office tasks, and lift up to 30 pounds is expected.