Retail Supervisor: Lead Sales, Service & Team Momentum

PUMA Group; Edinburgh (IN); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA is seeking an enthusiastic Store Associate to deliver exceptional customer experiences and support daily store operations in the United States. You will drive sales, maintain brand standards, assist with inventory and payroll, and work with the team to meet KPI goals.

This role requires 1–2 years in retail, strong communication, teamwork, proficiency with MS Office and retail software, and the stamina to lift up to 30 pounds. Part-time hours include weekends, evenings, and holidays.

Qualifications

• 1–2 years’ experience in a customer service-oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills, basic know-how about MS Office programs, and retail software.
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Responsible for handling and processing incoming and outgoing merchandise.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Skills

Customer service

Team player

Communication skills

Learning agility

MS Office

Retail software

Physical stamina

Tools

Retail software

Job description

PUMA is seeking an enthusiastic Store Associate to deliver exceptional customer experiences and support daily store operations in the United States. You will drive sales, maintain brand standards, assist with inventory and payroll, and work with the team to meet KPI goals.

This role requires 1–2 years in retail, strong communication, teamwork, proficiency with MS Office and retail software, and the stamina to lift up to 30 pounds. Part-time hours include weekends, evenings, and holidays.