Retail Store Supervisor - Drive Sales & Team Performance

Puma Group; Edinburgh (IN); Sur place; USD 29 000 - 33 000; Plein temps

Avantages offerts par ce poste

Bonus

Benefits

Résumé du poste

PUMA North America, Inc. is seeking a Store Associate to deliver exceptional customer service in our retail location. You will support the Store Manager, drive sales, maintain brand standards, and participate in staffing and payroll processes.

The role requires ability to work non-traditional hours, lift up to 30 pounds, and use basic MS Office and store software. Base pay ranges from $21 to $24 per hour plus bonus and benefits. PUMA is an equal opportunity employer.

Qualifications

• 1-2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals and present information to large groups
• Strong team player with excellent communication skills
• Ability to learn quickly and adapt to store systems and processes

Responsabilités

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards
• Drive store sales, KPIs and profitability through planning, expense control, and effective scheduling
• Assist the Store Manager with recruitment, training and development of high-performing staff
• Manage payroll control and service-driven scheduling to maintain profitability while delivering excellent service
• Communicate merchandise opportunities to Store leadership and optimize product presentation
• Achieve inventory and shrink goals; conduct physical counts and audits
• Process incoming and outgoing merchandise efficiently
• Comply with all Policies & Procedures and operating core competencies
• Maintain a safe, healthy, and compliant working and shopping environment
• Work non-traditional hours; weekends, evenings, holidays; overtime may be required

Connaissances

Customer service

Sales goal execution

Team player

Communication skills

Quick learner

Outils

MS Office

Retail software

Description du poste

PUMA North America, Inc. is seeking a Store Associate to deliver exceptional customer service in our retail location. You will support the Store Manager, drive sales, maintain brand standards, and participate in staffing and payroll processes.

The role requires ability to work non-traditional hours, lift up to 30 pounds, and use basic MS Office and store software. Base pay ranges from $21 to $24 per hour plus bonus and benefits. PUMA is an equal opportunity employer.