Retail Leader: Boost Sales & Guest Experience

PUMA North America, Inc.; Philadelphia (Philadelphia County); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. is seeking a Store Associate in Philadelphia to deliver excellent customer experiences and drive sales in a fast-paced retail environment. You will uphold brand values, assist customers, and help manage merchandise.

Ideal candidates have 1–2 years in customer service retail, strong communication, teamwork, and the ability to learn quickly. Basic MS Office/retail software skills and the ability to lift up to 30 pounds are required.

Qualifications

• 1–2 years' experience in a customer service-oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills, basic know-how about MS Office programs, and retail software.
• The ability to constantly walk and move about; lift/carry up to 30 pounds regularly.

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through planning, expense control, sales and service.
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Responsible for handling and processing incoming and outgoing merchandise.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Skills

Customer service

Communication

Team player

Learning agility

Problem solving

Physical stamina

Tools

MS Office/retail software

Job description

PUMA North America, Inc. is seeking a Store Associate in Philadelphia to deliver excellent customer experiences and drive sales in a fast-paced retail environment. You will uphold brand values, assist customers, and help manage merchandise.

Ideal candidates have 1–2 years in customer service retail, strong communication, teamwork, and the ability to learn quickly. Basic MS Office/retail software skills and the ability to lift up to 30 pounds are required.