Retail Supervisor: Lead Service & Store Ops

California Fine Wine & Spirits; Shreveport (LA); Vor Ort; USD 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

PTO

Store discounts

Health care plans

401(k) & HSA

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career training

Zusammenfassung

Total Wine & More is seeking a Supervisor to support store operations, lead a service culture, and ensure best-in-class customer experiences. You will report to the store management team and help grow the brand through sales-focused collaboration and training.

Ideal candidates have 1–3 years in retail, supervisory experience, strong interpersonal skills, and familiarity with POS and inventory software. Evening/weekend availability is expected.

Qualifikationen

• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with point-of-sale systems and inventory management software.

Aufgaben

• Support service team, merchandising and front-end operations to drive sales and KPIs.
• Deliver outstanding customer service by leading by example and resolving issues.
• Supervise team members and support training and development.

Kenntnisse

Interpersonal skills

Team player

Customer issue resolution

Coaching peers

POS systems

Inventory management software

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Total Wine & More is seeking a Supervisor to support store operations, lead a service culture, and ensure best-in-class customer experiences. You will report to the store management team and help grow the brand through sales-focused collaboration and training.

Ideal candidates have 1–3 years in retail, supervisory experience, strong interpersonal skills, and familiarity with POS and inventory software. Evening/weekend availability is expected.