Retail Supervisor: Lead & Inspire Customer Experience

Bath & Body Works; Niles (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Job summary

Bath & Body Works is seeking a Store Supervisor to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences. You will be the frontline leader, driving brand standards and daily operations to support growth and an engaging in-store environment.

The role emphasizes coaching, performance feedback, and a customer-first selling culture, with responsibilities spanning recruitment, training, and daily store management.

Qualifications

• Experience in supervisory retail role.
• Ability to coach and develop associates.
• Strong focus on customer-first selling culture.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead store leadership tasks including Manager on Duty duties.
• Partner with Sales Leadership Team to drive action plans and operational execution.
• Perform opening/closing routines, bank deposits, and shipment handling.
• Set daily goals and provide feedback to managers and teams.
• Lead in-store selling with product knowledge and personalized recommendations.
• Train and motivate associates to improve selling and customer experience.

Skills

Sales Experience

Customer Experience

Operational Excellence

Education

High school diploma or GED

Job description

Bath & Body Works is seeking a Store Supervisor to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences. You will be the frontline leader, driving brand standards and daily operations to support growth and an engaging in-store environment.

The role emphasizes coaching, performance feedback, and a customer-first selling culture, with responsibilities spanning recruitment, training, and daily store management.