Retail Supervisor: Lead, Coach & Elevate Service

VF Corp.; Portland (OR); Hybrid; USD 29,000 - 39,000; Part time

Benefits offered by this job

Incentive potential

VF benefits overview

Job summary

The North Face in Portland, OR is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach and develop associates, and ensure merchandising and store standards across operations.

The ideal candidate thrives in a fast-paced retail environment, enjoys mentoring others, and has 1+ years of store leadership or related experience. A High School Diploma or equivalent is preferred.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs and individual goals.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow.
• Assist in training and onboarding new team members; provide ongoing feedback.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention.
• Promote community engagement by participating in local initiatives and events.

Skills

Drive results

Coaching

Communication

Adaptability

Office software

Education

High School Diploma

Tools

Word processing

Spreadsheets

Retail software tools

Job description

The North Face in Portland, OR is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach and develop associates, and ensure merchandising and store standards across operations.

The ideal candidate thrives in a fast-paced retail environment, enjoys mentoring others, and has 1+ years of store leadership or related experience. A High School Diploma or equivalent is preferred.