Retail Supervisor: Lead, Coach & Elevate Service

VF Outdoor, LLC; Jacksonville (NC); On-site; USD 24,000 - 31,000; Part time

Job summary

Vans seeks a Supervisor to support the store leadership team, coach associates, and drive a best-in-class customer experience. You will lead by example, manage daily operations, and ensure merchandising standards while partnering with the Store Manager and Assistant Manager to maximize profitability.

The role requires 1+ years in retail or store leadership in a fast-paced environment. A High School Diploma or equivalent is preferred; benefits and opportunities are outlined during recruitment.

Qualifications

• Foundational skills in customer service and people leadership.
• Ability to coach and develop a diverse team.
• Strong verbal and written communication for store-wide influence.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Lead by example and coach associates to achieve sales goals.
• Supervise daily store operations, including opening/closing and floor coverage.
• Support stockroom and product flow to the sales floor.
• Train new team members and provide ongoing feedback.
• Maintain visual merchandising standards and stock replenishment.
• Promote community engagement and uphold safety policies.

Skills

Customer engagement

Coaching

Leadership

Communication

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Vans seeks a Supervisor to support the store leadership team, coach associates, and drive a best-in-class customer experience. You will lead by example, manage daily operations, and ensure merchandising standards while partnering with the Store Manager and Assistant Manager to maximize profitability.

The role requires 1+ years in retail or store leadership in a fast-paced environment. A High School Diploma or equivalent is preferred; benefits and opportunities are outlined during recruitment.