Store Supervisor: Lead & Elevate Customer Experience

VFCorporation; Atlantic City (NJ); On-site; USD 29,000 - 36,000; Full time

Job summary

Vans is seeking a Supervisor to support the store's leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards. Partner with Store Manager to maximize profitability and foster an inclusive team culture.

The role fits fast-paced retail, mentoring others, and delivering outstanding service. Minimum 1+ year leadership experience and High School Diploma preferred.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Strong communication and coaching skills.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Customer Engagement

Coaching

Leadership

Communication

Education

High School Diploma

Tools

POS Systems

Store Ops Software

Job description

Vans is seeking a Supervisor to support the store's leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards. Partner with Store Manager to maximize profitability and foster an inclusive team culture.

The role fits fast-paced retail, mentoring others, and delivering outstanding service. Minimum 1+ year leadership experience and High School Diploma preferred.