Retail Supervisor: Guest-First Leader & Performance Team

David; Ashwaubenon (WI); On-site; USD 52,000 - 75,000; Full time

Job summary

David is seeking an experienced Dream Maker to lead a high-performing retail team, delivering world-class customer service and consistently exceeding sales plans. You are a dynamic, attentive leader who mentors and coaches, building lasting relationships with guests and team members.

In this role you will model a customer-first culture, manage schedules and payroll, coach selling behaviors, monitor inventory and operations, and work to secure a strong bench to meet staffing goals while upholding

Qualifications

• Two to four years of retail management experience in apparel or specialty store.
• Experience with a computerized POS system.
• High school diploma or degree.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Oversee active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.
• Provide ongoing coaching and training to enhance selling skills and processes.
• Monitor payroll to ensure hours stay within budget and timesheets are accurate.

Skills

People leadership

Customer service

Coaching

Inventory control

Payroll management

Staff scheduling

Education

High School Diploma or degree

Tools

POS system

Job description

David is seeking an experienced Dream Maker to lead a high-performing retail team, delivering world-class customer service and consistently exceeding sales plans. You are a dynamic, attentive leader who mentors and coaches, building lasting relationships with guests and team members.

In this role you will model a customer-first culture, manage schedules and payroll, coach selling behaviors, monitor inventory and operations, and work to secure a strong bench to meet staffing goals while upholding