Retail Store Leader - Customer-First Coach

David; Town of Brookfield (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

David is seeking a dynamic retail management leader to build a high performing team, deliver world-class customer service, and exceed sales plans. You will mentor, coach, and guide staff, manage shifts, supervise daily operations, and ensure a five-star shopping experience across floor, alterations, and customer interactions.

As a store leader, you will drive performance, develop talent, and uphold standards that maximize customer satisfaction and store profitability in a fast-paced retail

Qualifications

• Retail management experience in apparel or specialty store.
• High School Diploma or higher.
• Experience with a computerized POS system.

Responsibilities

• Lead and model a customer-first culture.
• Manage schedules, shifts, and feedback to maintain five-star service.
• Coach and train staff to improve selling skills.
• Monitor payroll and hours to align with monthly budget.
• Drive store performance and staffing goals.

Skills

Leadership

Customer focus

Coaching

Sales coaching

Education

High School Diploma or degree

Tools

Computerized POS system

Job description

David is seeking a dynamic retail management leader to build a high performing team, deliver world-class customer service, and exceed sales plans. You will mentor, coach, and guide staff, manage shifts, supervise daily operations, and ensure a five-star shopping experience across floor, alterations, and customer interactions.

As a store leader, you will drive performance, develop talent, and uphold standards that maximize customer satisfaction and store profitability in a fast-paced retail